voco Makkah an IHG Hotel Amenities

Business Facilities

• Business centre
• Fax/photocopying
• Meeting/Banquet Facilities

Cleaning Services

• Dry cleaning
• Laundry
• Trouser press
• Ironing service

Common Areas

• Shared lounge/TV area

Entertainment & Family Services

• Baby safety gates

Food & Drink

• Special diet menus (on request)
• Kid meals
• Fruits
• Packed lunches
• Room Service
• Restaurant
• Breakfast in the room

General

• Thermometers for guests provided by property
• Contactless check-in/check-out
• Physical distancing in dining areas
• Breakfast takeaway containers
• Process in place to check health of guests
• Guest accommodation is disinfected between stays
• Private parking
• Coffee house on site
• Physical distancing rules followed
• Parking
• Use of cleaning chemicals that are effective against Coronavirus
• Minimarket on site
• Screens or physical barriers placed between staff and guests in appropriate areas
• Property is cleaned by professional cleaning companies
• Face masks for guests available
• Cashless payment available
• Food can be delivered to guest accommodation
• Delivered food is securely covered
• First aid kit available
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services
• Staff follow all safety protocols as directed by local authorities
• Linens, towels and laundry washed
• Themed dinner nights
• Parking on site
• WiFi available in all areas
• All plates, cutlery, glasses and other tableware have been sanitized
• Invoice provided
• Mobile app for room service
• Hand sanitizer in guest accommodation and key areas

Miscellaneous

• Air Conditioning
• Facilities for Disabled Guests
• Non-smoking throughout
• Lift
• Wheelchair accessible
• Non-smoking Rooms
• Family Rooms
• Heating
• Toilet with grab rails

Reception services

• Valet Parking
• 24-Hour Front Desk
• Lockers
• Concierge Service
• Private check-in/check-out
• Safety Deposit Box
• Express Check-In/Check-Out

Room Facilities

• Key access
• Key card access
• Daily Housekeeping

Safety & security

• Security alarm
• CCTV outside property
• Smoke alarms
• 24-hour security
• Fire extinguishers
• CCTV in common areas

Services

• WiFi
• Free WiFi
• Internet services

Shops

• Barber/Beauty Shop

Transportation

• Parking garage
• Accessible parking